More Sweet News for Durham and the American Tobacco Campus.

MilkShake Factory is delighted to announce its newest store at the American Tobacco Campus in Durham, marking its first venture into North Carolina. Originating in Pittsburgh, MilkShake Factory has established itself as the go-to neighborhood dessert destination, renowned for its housemade ice cream, handspun milkshakes, and premium chocolates.

Founded by fourth-generation chocolatiers, MilkShake Factory boasts a rich history dating back to 1914. Their dedication to quality is highlighted in their signature milkshake menu featuring Chocolate Dipped Strawberry, Campfire S’mores, and Bananas Foster, alongside MilkShake Factory’s housemade chocolate barks including Cookie, S’mores, or Peanut Butter Toffee.

In 2023, MilkShake Factory announced its expansion through franchising, attracting enthusiastic entrepreneurs like Alex Chandler and Kindall Palmer, residents of Raleigh and now proud franchise owners. “We knew immediately that Downtown Durham would be the perfect
location for the first store in North Carolina,” say Chandler and Palmer. “Durham’s vibrant atmosphere and reputation for unique food concepts make it an ideal fit for MilkShake Factory. The American Tobacco Campus, with its bustling activity, is the perfect setting for our delicious
milkshakes to become a staple sweet treat for locals and visitors alike.”

MilkShake Factory promises to be the go-to spot for milkshake enthusiasts and dessert aficionados alike, offering a classic and cozy atmosphere complemented by friendly staff. Whether patrons are celebrating a special occasion, catching up with loved ones, or simply treating themselves to a sweet indulgence, MilkShake Factory ensures each visit is both memorable and delicious.

“We’re thrilled to welcome MilkShake Factory to the American Tobacco Campus–and Durham, North Carolina,” Mark Stanford, Vice President of Real Estate at CBC Real Estate remarked. ‘This community loves sweet treats and we look forward to seeing the joy and connections their
space will bring.’

Details regarding the Grand Opening of the store at 359 Blackwell St, Suite #120 will be announced soon, with plans to welcome customers this summer. Stay updated on the latest developments by visiting, following MilkShake Factory on social media or emailing the team at

Get ready, Durham, because life is about to get a lot sweeter.